Help

The BRUNNER customer services team is happy to answer any questions. It really matters to us that we honour our commitments and provide high quality products. We will therefore answer your query as soon as we can.

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Tracking orders

It’s really straightforward! As soon as you set up an account with us, you can track all of your orders on a dedicated area of the website.

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Money back guarantee

The Brunner team is committed to providing customer satisfaction and, as such, you have 14 days following the delivery date to request a refund without any need for an explanation.

Delivery

Brunner delivers your chairs free of charge to anywhere in mainland France. You get a free delivery service right to your front door! You don't need to worry about a thing!

The delivery company will give you a call and make an appointment based on when is most convenient for you.

WE DELIVER THROUGHOUT EUROPE!

Returns

Are you unhappy with the product? You have 14 days following the delivery date to request that the item is either exchanged or refunded (you will need to pay for delivery costs)

Which products are included?

All of them except personalised or made to measure items.

What are the conditions?

Items must be returned to us in perfect condition in their original packaging.

100% secure payment

BRUNNER LEATHER CHAIRS wants to guarantee the highest level of security for online payments and therefore uses CIC CM-CIC p@iement.

All the information exchanged during card transactions is encrypted using SSL protocols.

This data cannot be found, intercepted or used by third parties.

Customer service

Our customer services team is available during office hours from 9am to 12pm then from 2pm to 6pm. We make every effort to respond to queries as quickly as possible. Please get in touch with any questions.

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